Shipping
What are your delivery times?
5-10 business days. Learn more about our Shipping Policies
How much will shipping cost?
Free over $49 otherwise $5.99
Can you provide worldwide shipping?
We ship to the contiguous United States. If you are a customer in the UK or Germany, please see our respective sites.
My Order
How can I cancel my order?
Contact Us and our team will do our best to cancel immediately
What if I receive the wrong product?
Do you offer exchanges for faulty items?
Contact Us to file a warranty claim
Product
How do I return my product?
Contact Us regarding returns within 30 days of purchase. Learn more about Returns & Refunds
How do I care for my product?
How do I register for my warranty?
How do I request a replacement? / How do I make a warranty claim?
Other
How do I request corporate or bulk discounts?
Review our corporate gifting page or Contact Us
Are you an Influencer and want to work with us or become a Hydracy Brand Ambassador?
I shared a selfie on social, how do I get my promo code?
Where can I download the eBook?
Download "Flavor up your days" eBook which includes 27 new delicious ways to hydrate yourself!
For more detailed inquiries, please refer to our comprehensive warranty information or contact us directly for personalized assistance.
If you have any additional questions or concerns not covered in our FAQ section, please don't hesitate to reach out to our dedicated support team.
We are here to ensure that your experience with Hydracy remains seamless and enjoyable.
